This comprehensive document outlines the specific ways in which we collect, use, disclose, and safeguard your information when you engage with our platform. It is important to thoroughly read and understand the terms set forth in this Privacy Policy before using Dexta.

1. Information We Collect

1. We collect various types of information to ensure a personalized and seamless user experience:
   • 1.1 Personal Information: Upon creating an account, we collect the following personal details: your full name, email address, date of birth, and profile picture. Optionally, you may provide additional information such as your educational and professional background.
     
   • 1.2 Financial Information: When making a purchase on Dexta, we collect billing details, including credit card information, billing address, and transaction history. Financial transactions are encrypted and securely processed through third-party payment processors.

   • 1.3 User Content: We collect the content you generate or upload on our platform, including but not limited to course materials, assignments, quizzes, forum posts, and messages. This content is associated with your account and may be visible to other users as per your settings.
     
   • 1.4 Automatically Collected Information: We automatically collect technical information about your device, browser type, IP address, operating system, and other relevant data. This information helps us analyze user behavior, troubleshoot technical issues, and enhance the overall performance of Dexta.

2. How We Use Your Information
   We use the collected information for the following specific purposes:
   • 2.1 Providing Services:
     • Personalizing your experience on Dexta, including course recommendations, progress tracking, and achievement recognition.
     • Facilitating communication between users, including instructors and students, through features like messaging and discussion forums.
   • 2.2 Transactional Communication:
     • Sending important notifications related to your account, transactions, course updates, and system maintenance.
   • 2.3 Analytics and Improvements:
     • Conducting in-depth analytics to understand user behavior, preferences, and trends to improve our services continually.
     • Enhancing and expanding course offerings based on user feedback and performance metrics.
   • 2.4 Marketing and Promotions:
     • Providing promotional materials, special offers, and updates about new courses or features, only with your explicit consent.
3. Sharing Your Information
   We may share your information in the following circumstances:
   • 3.1 Instructors and Other Users: Certain information, such as your username, profile picture, and course-related interactions, may be visible to other users as part of the collaborative learning experience.

   • 3.2 Third-Party Service Providers: We may engage third-party service providers to assist in delivering our services, such as hosting, payment processing, analytics, and marketing. These providers adhere to strict confidentiality and security standards.

   • 3.3 Legal Compliance: We may disclose your information when required by law, legal process, or to protect our rights, including the investigation of fraud or security issues.

4. Your Choices
   Your control over the information shared with us is paramount:
   • 4.1 Account Settings: You have the ability to review and update your account information, privacy settings, and communication preferences at any time.

   • 4.2 Marketing Communications: You can opt out of receiving promotional emails by adjusting your communication preferences in your account settings.

   • 4.3 Data Access and Deletion: Upon request, we provide access to your personal information and, when applicable, facilitate its deletion, subject to legal and contractual obligations.

5. Security Measures
   We employ robust security measures to protect your information:
   • 5.1 Encryption: Sensitive information, including financial transactions and personal details, is encrypted during transmission and storage.
     
   • 5.2 Access Controls: Access to your personal information is restricted to authorized personnel with a need-to-know basis, and strict access controls are in place.

   • 5.3 Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities, ensuring the ongoing integrity and confidentiality of user data.

6. Children’s Privacy
   Our services are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with information, please contact us.
7. Changes to this Privacy Policy
   We reserve the right to update this Privacy Policy to reflect changes in our practices. Users will be notified of any material changes, and the latest version will be accessible on our platform.
8. Contact Us
   If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Team at privacy@dextainc.com

 

Thank you for entrusting Dexta with your education and learning journey!